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From117US$ /night
Check-in
10Mar2026Select date
Check-out
11Mar2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

The Promenade, Cheltenham, United Kingdom, GL50 1NN
-
Close to the Imperial Gardens
Great
8.4
8.9
/10
4.5
4.2
/5

Situated only 5 minutes' stroll from the public park "Montpellier Gardens", the chic 4-star Queens Hotel Cheltenham welcomes guests with views of The Promenade and such leisure amenities as spa therapy and a shared lounge. Right on gardens, the modern hotel is not far from The Cheltenham Spa.

Location

This Cheltenham hotel is located in a fashionable area, just 1.2 km from the outdoor Sandford Parks Lido Swimming Pool and just 250 metres from the village-y Montpellier District. From the elegant Queens Hotel Cheltenham it will take nearly 20 minutes to walk to Pittville Park.

The smoke-free accommodation is in close proximity to Promenade bus station.

Rooms

The sumptuous hotel features 84 rooms equipped with wireless internet and a flat-screen TV with satellite channels as well as a mini fridge bar, tea and coffee making facilities. They are outfitted with classic decor. Offering such amenities as hairdryers and bathrobes, the bathrooms also include a walk-in shower and a separate toilet.

Eat & Drink

Guests can relax at the on-site lounge bar. It also features a lounge for guests' comfort. The boutique-style Queens Cheltenham is just a few steps from The Scandinavian Coffee Pod.

Leisure & Business

You can enjoy your stay at the accommodation while relaxing at an indoor swimming pool. There is a gym on site.

“Overlooking Imperial Square, this Grade II listed building provides a luxury experience in the heart of Cheltenham. Its commitment to sustainability, evidenced by the Green Tourism Gold Award and locally sourced cuisine, enhances its appeal. The dog-friendly policies and spacious rooms also make it a practical choice.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

Queens Hotel Cheltenham offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Junior Suite
2 persons
410 sq. feet 
1 King-size bed
Shower
Heating
Superior Double Room
2 persons
280 sq. feet 
1 King-size bed
Shower
Heating
Standard Queen Room
2 persons
260 sq. feet 
1 King-size bed
Shower
Heating
Deluxe King Room
2 persons
305 sq. feet 
1 King-size bed
Shower
Heating
Click button to see more rooms
Show all rooms
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Facilities

Queens Hotel Cheltenham offers amenities for your comfortable stay and unforgettable experiences
Facilities: Great
8.5/10Review score

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Security
  • Luggage storage
  • Lift
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Hiking
  • Cycling

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Garden area

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV

Room decor

  • Carpeted floor
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Dining Onsite

Victoria's at Queens Hotel Cheltenham presents an authentic taste of British cuisine, featuring locally sourced ingredients and summer-inspired dishes. From leisurely breakfasts to elegant high teas, every dining moment promises warmth and taste in a stylish setting that beckons both relaxation and indulgence.
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo
Queens Hotel Cheltenham Restaurant photo

Victoria's

British
Ambiance
The restaurant is divided into two stylish areas, accentuated with large windows that invite natural light, creating a welcoming atmosphere for any meal.
Key Offerings
Dine on delectable selections such as herb-crusted lamb rack, Casterbridge steaks, and creative starters like truffle arancini paired with green tomato relish. Summer favorites, including spiced salmon and the enticing Queens Lobster Roll, are complemented by a choice of vegetarian, vegan, gluten-free, and dairy-free options. High tea delights are also available.
Reservation
Recommended for dinner and high tea.
Open daily from 12:00 PM to 9:00 PM, serving lunch and dinner.

Queens Hotel Cheltenham Location

The Promenade, Cheltenham, United Kingdom, GL50 1NN
Map view
The Promenade, Cheltenham, United Kingdom, GL50 1NN
Nearby
Montpellier Walk
Montpellier District
800 ft
Imperial Gardens Imperial Square
Gustav Holst Statue
400 ft
Event hall
Cheltenham Town Hall
1000 ft
Unnamed Road
The Minotaur and the Hare
1600 ft
Fountain
The Neptune Fountain
1600 ft
Park
Montpellier Gardens
1000 ft
Mall
Wishing Fish Clock
1600 ft
Lansdown Road Maxima Forum
World War I Museum
1800 ft
Park
Imperial Gardens
1000 ft
Shopping Area
Regent Arcade Shopping Centre
1700 ft
Gallery
Park Gallery
300 ft
The Promenade
1600 ft
Church
Cambray Baptist Church
1800 ft
Gallery
The Gardens Gallery
800 ft
Montpellier Gardens
Statue of King William IV
800 ft
Night club
MooMoo Clubrooms
1000 ft
Restaurants
Brasserie Blanc
200 ft
Promenade The Queen's Hotel
Victoria's
100 ft
The Promenade
Circus Bar
300 ft
5 Queens Circus
Door 4
600 ft
4 Montpellier Walk
Gallimore's Montpellier
600 ft
22 The Courtyard
Imperial Garden Bar
600 ft
Town Hall Imperial Square
All Bar One Cheltenham
800 ft
18 Montpellier Walk
Explore Cheltenham
Explore Cheltenham
Top Attractions
Activities
Dining
Entertainment
Montpellier District
Montpellier District
3 minutes' walk
Historic area with stunning Regency architecture, boutique shops, and vibrant café culture.
The Wilson
The Wilson
9 minutes' walk
Art gallery and museum showcasing local art, history exhibits, and unique collections.
Pittville Pump Room
Pittville Pump Room
25 minutes' walk
Georgian pump room famous for its spa waters, offering guided tours and events amidst beautiful gardens.
Holst Birthplace Museum
Holst Birthplace Museum
15 minutes' walk
Museum dedicated to composer Gustav Holst, featuring interactive exhibits and original artifacts.
Discover the local attractions near Queens Hotel Cheltenham
Wander through notable attractions near Queens Hotel Cheltenham that offer unique experiences and insights into the local culture.
Great for leisurely walks amidst beautiful landscaping: Imperial Gardens
Ideal for quick visits to see a delightful timepiece: Wishing Fish Clock
Well suited for art and history enthusiasts: The Wilson
Perfect for discovering the life of the composer Gustav Holst: Holst Birthplace Museum
Best for exploring charming shops and cafes: Montpellier District
Sandford Parks Lido
Sandford Parks Lido
16 minutes' walk
Outdoor swimming pool and sunbathing area, perfect for relaxation during warmer months.
Walks With Hawks
10 minutes' drive
Thrilling bird of prey experiences for enthusiasts, featuring falconry and hawk walks.
The Play Farm
The Play Farm
12 minutes' walk
Family-friendly indoor play area offering activities and games for children of all ages.
Brasserie Blanc
Brasserie Blanc
1 minute' walk
French brasserie with a relaxed atmosphere, known for its seasonal dishes and terrace seating.
Victoria's
Victoria's
1 minute' walk
Stylish restaurant serving British cuisine with local ingredients; popular for brunch and afternoon tea.
Door 4
Door 4
2 minutes' walk
Charming eatery featuring global flavors, set in a contemporary decor with an inviting ambiance.
Discover dining options near Queens Hotel Cheltenham
Enjoy dining options near Queens Hotel Cheltenham that cater to various tastes and occasions.
Ideal for stylish dining experiences: No. 131
Suited for relaxed gatherings with drinks: Circus Bar
Great for casual dining and comfort food: Crazy Eights
Perfect for a relaxed meal with local flair: Door 4
Well suited for fans of Italian cuisine: Ask Italian
Cheltenham Town Hall
Cheltenham Town Hall
4 minutes' walk
Venue hosting live music, comedy shows, and community events in an elegant setting.
The Minotaur and the Hare
The Minotaur and the Hare
10 minutes' walk
Unique bar and restaurant known for craft cocktails and lively atmosphere; features local DJ nights.
Getting around
City Centre
Cheltenham5 min  ·  1400 ft
Airports
Gloucestershire Airport (GLO)12 min  ·  4.6 mi
Bristol Airport (BRS)126 min  ·  52.0 mi
Train
Cheltenham Spa Train Station17 min  ·  4600 ft
Cheltenham Spa Railway Station17 min  ·  4600 ft
Bus
Bus stop5 min  ·  1400 ft
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Property information and rules
Check-in
from 15:00-23:59
Check-out
from 07:00-11:00
Guest Parking
Private parking is possible on site at GBP 15 per day.
Internet
Wireless internet is available in for free.
Breakfast
A full breakfast is served at the price of GBP 15.50 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Czech, Hungarian, Romanian, Polish, Turkish, Arabic, Lithuanian
Number of floors:
4
Number of rooms:
84
Former name
Mercure Queens
Property is also known as
mercure queens hotel cheltenham
queens hotel cheltenham uk
the queens hotel cheltenham uk
queens hotel cheltenham cheltenham
queens hotel cheltenham - mgallery cheltenham

Reviews and Ratings

Feedback about Queens Hotel Cheltenham from previous guests about their experience.
Review score
Based on 1056 verified reviews
8.4/10
Great
87%
Recommend
Breakfast
8.2/10
Cleanliness
8.9/10
Comfort
8.9/10
Facilities
8.5/10
Free Wi-Fi
8.7/10
Location
9.6/10
Paid Wi-Fi
6.8/10
Staff
9.0/10
Value for money
8.0/10
Pros
Delicious breakfast
Pleasant dining room
Comfortable bed
Friendly staff
Cons
Loud music
Guest reviews
based on 1056 reviews
8.4/10
based on 1899 reviews
8.4/10
Joseph from Canada
Couple
Deluxe King Room
3 nights in November 2025
|
Reviewed:December 18, 2025
8.5/10

central location benefits

comfortable bedsoft drinksfresh milkhigh temperature
the room included a superking size bed, very comfortable! complementary soft drinks were available in the mini-fridge. i appreciated the fresh milk provided for hot drinks, a nice touch. the bar area seemed quite inviting.
i found the temperature throughout the hotel, including my room and the restaurant, to be too hot. it. and sleeping was really difficult because of the constant drone of passing vehicles outside.
Service
9/10
the staff were friendly; i found a particularly helpful student from malaysia working on the terrace one saturday afternoon! the breakfast service was efficient, ensuring a smooth dining experience.
Facilities
8/10
the hotel offered convenient access to the town center and a nearby park! i found good parking facilities were available, though there was a charge of £15.00. this made exploring the area straightforward.
0 Helpful
|
Show less
Daphne from Greece
Superior Double Room
4 nights in June 2025
|
Reviewed:August 26, 2025
9/10
coffee machineclean placedouble glazing
The room included a coffee machine. Housekeeping kept the place clean . The double glazing ensured my room was quiet despite the busy location.
Storage space in the room was limited. I needed to keep some luggage in suitcases.
0 Helpful
FAQs
About Queens Hotel Cheltenham
What is the check-in and check-out policy at Queens Hotel Cheltenham?
Check-in is at 15:00 and check-out is by 11:00.
How close is Queens Hotel Cheltenham to Cheltenham Racecourse?
The hotel is located 3 km from Cheltenham Racecourse.
What dining options are available at Queens Hotel Cheltenham?
The hotel features an on-site restaurant, Victoria's, serving modern British cuisine, and a Gold Cup Bar offering drinks and snacks.
Is there parking available at Queens Hotel Cheltenham?
Private parking is available on-site for a fee of 15 GBP per day.
What room amenities can guests expect at Queens Hotel Cheltenham?
Rooms include amenities like a minibar with complimentary soft drinks, air conditioning, a flat-screen TV, and tea and coffee-making facilities.
What recreational facilities does Queens Hotel Cheltenham offer?
Guests have free access to the Cheltenham Ladies College Sports Centre, which includes a swimming pool and gym.
How far is Queens Hotel Cheltenham from Gloucestershire airport?
The hotel is approximately 10 km from Gloucestershire Airport, which is about a 10-minute drive.
Is Wi-Fi available at Queens Hotel Cheltenham?
Free Wi-Fi is available in all rooms and common areas of the hotel.
What alcohol options are served at Queens Hotel Cheltenham?
The Gold Cup Bar features a selection of drinks, including a variety of gins and locally sourced wines.
Are there any attractions nearby Queens Hotel Cheltenham?
Nearby attractions include the Imperial Gardens and the Wilson art gallery, both within 1 km from the hotel.
What is the cancellation policy at Queens Hotel Cheltenham?
The cancellation policy allows changes up to 14:00 one day prior to arrival.

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